MNN Hub
Location: Lagos
Qualifications
First Degree.
Preferably certified in ISTQB Foundation and advanced level, Prince 2, PMI, PMBOK or other project management qualifications.
Experience:
Minimum of 4 years experience in IT Quality Assurance and Software Testing
A reasonable level of proficiency in the knowledge of software, which involves
gathering of requirements, generation of test scripts and test plans, integration with software components and feedback to both the test process and the other teams
Behavioural Competencies:
Thinking Positively
Upholding Standards
Interacting with People
Embracing Change
Articulating Information
Technical Competencies:
Functional Analysis and UAT
Awareness of the Software Development Life Cycle (SDLC)
Testing
Quality Assurance
Requirements Validation
Application Closing Date
Not Specified.
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2.) Database Administrator
Location: Lagos
Job Description
Develop and implement SEO and PPC strategies
Create and manage link building strategies, content marketing strategies, and social media presences
Innovate and present new marketing platforms and strategies
Develop engaging online content including clickbait, forums, videos, graphics, and blogs; monitor and analyse content success
Forecast marketing campaign growth and ROI for marketing campaigns
Manage email and social media marketing campaigns
Contact, interview, and hire third party graphic designers, web designers, and videographers to create unique and engaging content
Use Google Analytics, Google AdWords, and other relevant sites
Drive traffic to company pages
Develop and manage projects and team members, including delegating tasks, reviewing team member work, adhering closely to deadlines and to budget, developing and revising ideas, and implementing projects
Keep abreast of new social media sites, web technologies, and digital marketing trends; implement these new technologies in developing campaigns and update current campaigns to include new information.
Requirements
Candidates should possess a BA, B.Eng or B.Sc qualification with 3 – 10 years work experience.
Application Closing Date
30th April, 2023.
Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
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3.) Manager, Customer Contact Centre (Inbound)
Location: Lagos
Qualifications
First Degree in any field.
Minimum of 6 years of experience
Personal Competencies:
Strong Leadership Qualities
Good verbal and written communication skills – sincere and articulate
Conflict Resolution Skills
Knowledge and Experience in Effective Service Delivery
Strong Influencing and Persuasive Skills.
Application Closing Date
Not Specified.
4.) Mobile Banking Support Officer
Location: Lagos
Qualifications
First Degree.
MInimum of 3 years related experience.
Oracle, MCSA, knowledge of Microsoft Visual Studio, Java
Behavioural Competencies:
Generating Ideas
Exploring Possibilities
Providing Insights
Adopting Practical Approaches
Developing Expertise
Technical Competencies:
Application Knowledge for Support
Business Continuity management
Rollout Management
Testing
Database Administration
Application Closing Date
Not Specified.
5.) Analyst, Business
Location: Lagos
Qualifications
Minimum of First Degree or its equivalent in numerate or semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics
Business analysis professional certifications and membership with International Institute of Business Analysis is strongly recommend.
Minimum of two years relevant experience working in a mixed technical and business environment.
Experience with running requirements workshops and documenting the outputs.
Behavioural Competencies:
Documenting Facts
Establishing Rapport
Generating Ideas
Examining Information
Team Working
Checking Details
Completing Tasks
Understanding People.
Technical Competencies:
Business Analysis Planning and Monitoring
Requirement Elicitation
Requirements Management and Communication
Requirement Analysis
Solution Assessment and Validation.
Application Closing Date
Not Specified.
6.) Manager, Agent Network (South East II)
Location: Edo
Job Description
Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region.
He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.
Qualifications
Minimum of First Degree
Minimum of 4 years’ experience in similar role.
Technical competencies:
Project Management · Budgeting & Reporting·
Customer Insight Analytics·
MS Office Suites (Visio, Word, Excel, PPT & Project).
Personal competencies:
Good sales and negotiation skills
Customer Focus and Customer Service
Problem Solving, People Skills, Teamwork and People Management
Excellent communication skills
Initiative / proactive.
Application Closing Date
Not Specified.
7.) Officer, @ease Platform
Location: Lagos
Qualification
Minimum of First Degree (Experience in product & management, and retail banking would be an added advantage)
Minimum of 4 Years
Technical Competencies:
Project Management · Budgeting & Reporting·
Customer Insight Analytics·
MS Office Suites (Visio, Word, Excel, PPT & Project)
Personal Competencies:
Innovative and Decisive
Sales and relationship management
Multi-tasker, good time management
Good presentation skills.
Application Closing Date
Not Specified.
8.) Officer, Agent Onboarding
Location: Lagos
Qualification
Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)
Minimum of 2 Years experience.
Behavioral Competencies:
Customer Focus and Customer Service
Problem-Solving, People Skills, Teamwork and People Management,
Excellent communication skills
Initiative/proactive
Analytical skills/problem-solving
Technical Competencies:
Service Excellence
Customer Insight Analytics·
MS Office Suites (Visio, Word, Excel & PPT).
Application Closing Date
Not Specified.
9.) Relationship Manager – Telecoms, Media & Technology
Location: Lagos
Qualifications
First Degree
Other relevant qualifications including postgraduate qualifications such as an MBA would be an added advantage.
Experience:
Minimum of 5 years of relevant experience (in telecommunications, media, technology, etc)
Minimum of 3 years experience in the client service environment.
An additional 3 years within the credit or product environment is an advantage.
Technical Competencies:
Financial Acumen
Business Acumen.
Leadership Competencies:
Driving Delivery of Results
Customer / Client Focused Innovation
Aligning Business to Strategy
Inspiring Performance for Execution.
Application Closing Date
Not Specified.
10.) Data Scientist
Location: Lagos
Qualifications
Candidates should possess a First Degree
Proficiency in application and web development.
Structured and Unstructured Query languages e.g. SQL, Qlikview; Tableau, Python, C#, Java, C++, HTML
Experience:
Minimum of 4 years experience in Data Monetisation. Proven development experience in software and software engineering. Understanding of financial services data processes, systems, and products.
Experience in working with unstructured data (e.g. Streams, images)
Understanding of data flows, data architecture, ETL and processing of structured and unstructured data.
Using data mining to discover new patterns from large datasets. Implement standard and proprietary algorithms for handling and processing data.
Experience with common data science toolkits, such as SAS, R, SPSS, etc. and experience with data visualisation tools, such as Power BI, Tableau, etc.
Behavioural Competencies:
Providing Insights
Examining Information
Articulating Information
Checking Details
Exploring Possibilities
Technical Competencies:
Diagramming and Modelling
Data Integrity
Research and Information Gathering
Data Analysis
Database Administration
Application Closing Date
Not Specified.
11.) Officer, Franchise Collections Operation
Location: Abuja
Qualification
Minimum of First Degree.
CIBN; ICAN; ACCA is an added advantage
Behavioral Competencies:
Documenting Facts.
Establishing Rapport.
Team Working.
Convincing People.
Technical Competencies:
Product knowledge.
Client Servicing.
Client Retention.
Application Closing Date
Not Specified.
12.) Head, Employee Value Banking
Location: Lagos
Qualification and Experience
Minimum of First Degree
Minimum of 10 years experience in similar capacity
Behavioural Competencies:
Developing practical approaches
Developing relationships
Decision making
Conflict resolution
Team work
Technical Competencies:
Knowledge of Banking processes and procedures
Business acumen
Risk management
Financial planning
Strategic planning
Leadership Competencies:
Customer and Client focused
Driving result delivery
Aligning to business strategy.
Application Closing Date
Not Specified.
13.) Officer, Customer Value Proposition
Location: Lagos
Qualifications
Minimum of First Degree
7 years experience of which 3 years should be in the banking industry and 1-2 years should be managing products.
Behavioural Competencies:
Generating Ideas
Convincing People
Making Decisions
Making Decisions
Technical Competencies:
Product Related Systems
Customer Understanding
Product Knowledge.
Application Closing Date
Not Specified.
14.) Manager, Innovation
Location: Lagos
Qualifications
First Degree in any field with applicable analytical certifications
Minimum of 4 years experience
Experience in management of complex operations, ideally within the financial service sector
Basic knowledge and understanding of Design thinking methodologies, process/project management, and application Agile methodologies are required
Behavioral Competencies:
Excellent interpersonal and communication skills
Strong customer focus and service orientation
Creative, and analytical with good problem-solving skills
Ability to manage ambiguity
Self-driven, values-based, innovative, independent adaptive, and results-orientated person
Technical competencies:
Analytical & Statistical skills
Basic risk identification and assessment skills
Basic project management
Ability to analyze trends and make forecasts
Application Closing Date
Not Specified.
15.) Vehicle & Asset Finance (VAF) Specialist
Location: Lagos
Qualifications and Experience
First Degree in any discipline
5 years related experience preferably in the financial services sector
Behavioural Competencies:
Team working
Upholding standards
Generating ideas
Convincing People
Developing relationships
Technical Competencies:
Product Knowledge
Customer Understanding
Client Servicing
Customer Acceptance and Review
Application Closing Date
Not Specified.
16.) Team Lead, Outbound
Location: Lagos
Qualifications
First Degree in any field.
Minimum of 5 years experience
Personal Competencies:
Strong leadership qualities
Good verbal and written communication skills
Knowledge & experience in effective service delivery
Strong Influencing and persuasive skills
Ability to listen and probe effectively
Application Closing Date
Not Specified.
17.) Supervisor, CCC Inbound
Location: Lagos
Qualifications
First degree in any field.
Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
Well-developed people management skills
Excellent interpersonal and communication skills (across the business)
Well-developed negotiating skills
Strong stakeholders focus and service orientation
Creative, and analytical with good problem-solving skills.
Application Closing Date
Not Specified.
Application Closing Date
Not Specified.
Application Closing Date
Not Specified.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
21.) Legal Advisor, Global Markets
Location: Lagos
Qualifications and Experience
LL.B or BL
An LL.M in a relevant field will be an added advantage
Minimum of 7 years proven experience in the provision of guidance and insight pertaining to the drafting, vetting, review, dissemination and/or negotiation of legal documentation and processes of a complex nature.
Identification and mitigation of legal risks.
Minimum of 5 years experience within the legal and financial sector.
Technical Competencies:
Contract Management
Financial Industry Regulatory Framework
Legal Advisory & Interpretation
Legal Drafting
Legal Knowledge
Legal Research.
Application Closing Date
Not Specified.
22.) Enterprise Architecture Officer
Location: Lagos
Qualifications
First Degree
Minimum of 5 years related experience.
Technical Competencies:
Systems Design
IT Architecture
Diagramming and Moedelling
Emerging Technology Monitoring
Project Management
Behavioural Competencies:
Developing Strategies
Providing Insights
Examining Information
Documenting Facts
Articulating Information
Application Closing Date
Not Specified.
23.) Analyst, Credit MIS & Portfolio Reporting
Location: Lagos
Qualifications
First Degree in Finance, Accounting or Mathematical Sciences
Professional qualification in GARP – Financial Risk Management (or equivalent) would be an added advantage
Experience:
Minimum of five years of relevant experience
Good understanding of credit risk management and the Bank’s internal processes with regard to the non-performing loan recovery process and credit processes
Good understanding of International Financial Reporting Standard (IFRS) 9
Behavioural Competencies:
Interpreting Data
Examining Information
Documenting Facts
Articulating Information
Team Working.
Technical Competencies:
Risk Reporting
Loan Loss Management
Microsoft Office.
Application Closing Date
Not Specified.
24.) Team Lead, Digital Collections, CHNW Business Support & Resolution (BS&R)
Location: Lagos
Qualifications
First Degree
Experience
Minimum of three years experience in a bank collections & recoveries center
Minimum of three years experience in a retail credit and collections environment in a supervisory capacity
In-depth knowledge of the collection process in order to lead the team.
Sound knowledge of the Bank’s lending products and relevant statutory legislation pertaining to the collection of arrears.
Good knowledge of Digital collections solutions
Must have developed or must have been part of a team that developed a digital solution
Working knowledge of MS Office suite with emphasis on MS Excel.
Behavioral Competencies:
Interpreting Data
Tackling Business Challenges
Team Working
Technical Competencies:
Data Management
Collections
Recoveries
Systems Design
Application Closing Date
Not Specified.
25.) IT Configuration Management Officer
Location: Lagos
Qualifications
First Degree.
Minimum of 2 years experience in IT Service Management.
Microsoft Office Suites (especially Word, Excel and PowerPoint ) and Report Preparation, ITIL V3 Foundation Certification.
Behavioral Competencies:
Documenting Facts
Interacting with People
Articulating Information
Establishing Rapport
Checking Details
Technical Competencies:
Compliance Audit
IT Asset Management
Data Analysis
Application Closing Date
Not Specified.
26.) Internal Auditor
Location: Lagos
Qualifications
Possess of a First Degree in Accounting or a related field.
A professional qualification such as CIA, CISA, CIMA, ACCA, ACA,COBIT or similar is a plus.
Minimum of 7 years relevant audit experience in the pension industry.
Behavioural Competencies:
Upholding Standards
Team Working
Articulating Information
Taking Action
Technical Competencies:
IA Professional Practices
Execute Audit Delivery
Promote Good Governance, Risk and Control
Written Communication
Critical Thinking
Application Closing Date
Not Specified.
Source: InfoGuideNigeria | Read More
